Mission Statement

To contribute to the maintenance and enhancement of the quality of life by encompassing a system of human and physical resources designed to meet the changing health care needs of the population we serves.

ተልዕኮ

እያደገ በሚሄደው የሕብረተሰባችን የጤና አገልግሎት ፍላጎት ውስጥ ቁሳዊና የሰዉ ሀብትን ባቀናጀ አሠራር የመልካም አስተዳደር ስርዓትን ለማሻሻልና ለማሳደግ አስተዋፅኦ ማድረግ

Vision Statement

We aspire to be the best diagnostic laboratory in Africa and provide excellent world class quality Service.

ራዕይ

እያደገ በሚሄደው የሕብረተሰባችን የጤና አገልግሎት ፍላጎት ውስጥ ቁሳዊና የሰዉ ሀብትን ባቀናጀ አሠራር የመልካም አስተዳደር ስርዓትን ለማሻሻልና ለማሳደግ አስተዋፅኦ ማድረግ

Core Values

Customer-Focus: Our customers are at the heart of everything we do, with which we build lasting and collaborative relationships.

Integrity: At the heart of our work is doing what's right for customers and employees through unwavering commitment to honesty, loyalty, transparency and accountability.

Quality: We are determined to excellent service exceeding expectations.

Professionalism: We are identified by our commitment to teamwork, altruism, respect, confidentiality, and innovation in all our endeavors.

Safety: We value human life and health above all else and take action accordingly to maintain the safety of our workplaces and services.

ICL opened its doors in 2004 with the great aim of providing quality laboratory service all over Ethiopia. Based on this target ICL is now expanding its quality service through out Addis Ababa and the regional cities Bahir Dar, Mekelle, Hawassa,Adama,Gondar,Jimma, Dessie, Diredawa and Harrar.

With our main lab located in Kera around Bulgaria Mazoria and about 14 Patient Service Centers (PSC's), we serve more than 240 Health care centers through out the country.

Using a state of the art laboratory Information System a laboratory result is just a minute away to any part of the country. With our new 'Client Connect' Program, we place a highly advanced information system in our clients office that allows them to communicate with us directly - send request and receive results. In addition this system will allow our clients to offer a modernized, secured and efficient way of keeping patient records.

As a part of commitment to quality, ICL participates in international quality assurance program with American Proficiency Institutes three times a year.

ICL is the first and the only laboratory in Africa accredited by Joint commision International - USA on 2004, 2007,2010, 2013,2017 and 2020 G.C.